You ask. We answer.

Your new USB key will include all your transfers. We make sure to select the right size based on the volume of your transfers. Our USB key can be plugged directly to your smart TV or a computer.

Each order is processed individually by one of our certified technicians. When placing your order, you can include some notes and create well-identified sets with your items in the Forever Suitcase. We will follow your instructions or contact you as needed.

You can place your order by choosing the fourth package, which includes 4 USB keys. You can then include some notes when placing your order or contact us to request the addition of extra USB keys to your order. The price for additional keys beyond the package is $9.95 for regular keys and $14.95 for high-speed keys.

You can identify each of your items, and we will use your identification for each transfer. In case your original items are not identified,  the transferred files on your Forever Flash Drive will simply be numbered in the order they were transferred.

You can create an account at any time or during a purchase on our website.

Once your account is created, you will have permanent access to your personal customer space from any mobile device or computer.

The email address used when creating the account, along with your password, will be required to log in.

If you forget your password, you can select the “Forgot Password” option at any time to create a new one.

Here are the key features of your Transfer Forever account:

Share your memories via email with your loved ones.

Watch your memories from any mobile device or PC.

Track your order in real time.

Earn Amazon rewards.

Benefit from optimal data protection.

Access enhanced versions of your memories (coming soon!).

Future image enhancement packages will become available as technology evolves, with no need to renew your initial one-time payment.

Additionally, take advantage of our referral program and earn gift cards for each successful referral.

Future image enhancement packages will become available as technology evolves, with no need to renew your initial one-time payment.

Track your order status in real-time, from shipment from your home to the return of your finalized transfer.

For the best experience with your Transfer Forever account, we highly recommend purchasing the Lifetime Digital Link option, granting you unlimited access to your memories—anytime and forever!

If you wish for certain transfers to not appear in your account, simply inform us.

We can exclude files from your client area while keeping them on your USB drive. However, please note that these files will not be accessible online and cannot be added to your account later without a new request.

For any specific request, please contact us at info@transferforever.com.

If you wish for certain transfers to not appear in your account, simply inform us.

We can exclude files from your client area while keeping them on your USB drive. However, please note that these files will not be accessible online and cannot be added to your account later without a new request.

For any specific request, please contact us at info@transferforever.com.

The Digital Lifetime Link is more than just a simple link. When you subscribe, all your transfers will be stored in your account for life—guaranteed for at least 25 years. You’ll have continuous access to them from any mobile device, including tablets, phones, and more.

As technology evolves, we may be able to enhance the quality of your transfers. While we currently believe that existing technologies do not significantly improve image quality or processing, we plan to offer new upgrade options in the future. This ensures that your transfers remain at the cutting edge of technology, always accessible directly from your account.

Please note that the Lifetime Digital link is Limited to 100GB, which corresponds to approximately 100 hours of video content.

Of course!

As outlined in our terms and conditions, we securely store a copy of all client transfers in a closed network, ensuring they are carefully organized. This allows us to offer future options based on technological advancements.

To enjoy the benefits of your Lifetime Digital Link, simply place an order and select this option.

An account will be automatically created during your transaction, and within a few days, all your previous transfers will be available in your new account.

Accessing our new services is simple—just complete your transaction on our website. No USB key or original items will be required to activate your account!

If you wish for certain transfers to not appear in your Lifetime Digital Link, simply inform us.

We can exclude files from your client area while keeping them on your USB drive. However, please note that these files will not be accessible online and cannot be added to your account later without a new request.

For any specific request, please contact us at info@transferforever.com.

If you’re currently subscribed to a competitor’s cloud storage service for your digital memories, Transfer Forever offers you a smarter, more cost-effective alternative!

With our Lifetime Digital Link, you pay only once and get lifetime access to your memories—no more monthly fees. The process is simple:

1️⃣ Purchase the Lifetime Digital Link in the Order Now section – The process will automatically create your new Transfer Forever account.
2️⃣ We handle the transfer for you – One of our agents will contact you to seamlessly move your files from your current provider to your new Transfer Forever account.
3️⃣ Enjoy stress-free, permanent access – Your memories are safe and always available without recurring costs.

Make the switch today and say goodbye to subscription fees. With Transfer Forever, your memories are yours—Forever.

You can check the About Us section to learn more about us. We are very proud of our reviews. We are the largest media transfer company in Canada!

Our mission is to serve as many families as possible by providing the best service, professional quality, and the best prices.

For a fee of $24.95, we will return all your original items along with your Forever Flash Drive. Alternatively, you can choose our free option and receive only your Forever Flash Drive once your transfers are complete. If you opt for the free option, you may request the return of your original items within 90 days.

We have all the necessary equipment to transfer international videotapes, and there are no additional charges for this type of signal.

If we receive empty or defective items, a refund will be issued for each verified and non-transferred item. A fee of $3.95 is chargeable for each non-transferred item.

No problem! You can simply place any additional item inside your Forever Suitcase. If the size of your Forever Suitcase is insufficient for your entire order, you may contact us, and we will be happy to send you a larger box. If we receive fewer items than those you have paid for, a refund for each excess item ordered will be issued.

Of course! While most film reels are silent, we have all the necessary equipment to fully transfer sound reels at no additional cost!

We use the best available technologies to perform a full transfer of your items. However, the quality of the transfer ultimately depends on the quality of the original item.